House Cleaning Dulces LLC ("House Cleaning Dulces," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including with respect to phone calls and SMS/text messages.
We may use Google Analytics, Google Ads measurement, and the Meta Pixel to understand website visits and whether an advertisement leads to a call, message, or estimate request. These optional technologies are not activated with advertising or analytics storage unless you select Accept in our privacy choices. You can select Decline and still use the website, call us, send a message, or request an estimate.
When enabled, Google or Meta may receive technical and campaign information such as your browser or device information, the page visited, campaign parameters, an advertising click identifier, and conversion events. We do not intentionally send the free-text details from your estimate request, your cleaning notes, or SMS consent choice to advertising platforms.
Campaign attribution details submitted with an estimate request are used internally to identify the campaign that generated the inquiry. You can change your choice at any time by selecting Privacy choices.
Consent & opt-in. By providing your mobile number to House Cleaning Dulces — through our website contact/booking form (with the consent checkbox), verbally during a phone call, or in writing — you agree to receive SMS/text messages from us related to your service, such as: appointment confirmations, deposit and payment links, service agreement links, appointment reminders, "cleaner on the way" notifications, and post-service follow-ups. Consent to receive text messages is not a condition of purchase.
Message frequency varies based on your interactions with us. Message and data rates may apply.
Opt-out: reply STOP at any time to unsubscribe. Help: reply HELP or call (864) 977-3263.
No sharing of mobile information. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties. Information may only be shared with service providers strictly necessary to deliver our service (for example, our messaging and payment providers), and never for their own marketing.
We share information only as needed to run our business and serve you — for example with trusted service providers that help us operate (such as scheduling, messaging, and payment processors), and when required by law. As stated above, SMS opt-in consent and mobile numbers are never shared with third parties for marketing. We do not sell your personal information.
We keep your information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. You may request deletion of your information (subject to records we must legally keep) by contacting us.
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data.
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.
Questions about this policy? Email housecleaningdulces@gmail.com or call (864) 977-3263.